FAQ

What does "direct-to-fan transaction platform" mean?

On getnext, artists can offer their content, products, and services directly to their fans – without intermediaries. Artists run their own pages independently: they decide what to publish, how to price it, and how to interact with fans.
The platform is free of advertisements. getnext only retains a small fee from actual transactions for service and processing.

Who is getnext good for?

getnext is designed for original artists, creators, and performers who want to build a direct relationship with their fans.
It is trusted, ad-free, and focused on quality content and community.
Fans benefit from exclusive access, direct interaction, and the chance to support their favorite artists more transparently.

How can I create an artist account?

To ensure authenticity, artist accounts are created by invitation only.
If you are an artist and interested in joining, please request access here:
πŸ‘‰ Signup as Artist

What can be offered on getnext?

  • Artists can publish and monetize almost any type of content:
  • Music, lyrics, videos, images, behind-the-scenes content
  • Outtakes, previews, unreleased material
  • Merchandise (digital & physical)
  • Tickets for live or online events
  • Memberships, subscriptions, VIP packages
  • Meet & greet experiences, fan club access

The artist always decides the price and access (public, fans only, paying members).

Who creates the Artist/Star profiles? Who is responsible for the content?

Only the artist (or their official management) can create and manage a profile.
Artists are fully responsible for their content and offers. This invitation-only process prevents fraud and ensures authenticity.

How can I join getnext as a fan?

You can sign up directly at the top of the getnext start page
.
Once registered, you can follow your favorite artists on their profile pages and get notified when they post new content, offer memberships, or release tickets and products.

Following an artist is free – and you decide if and when to upgrade to paid rewards or memberships.

What are "rewards"?

Rewards are exclusive content or benefits that artists offer to their fans.
They can be structured as subscriptions (e.g. monthly club membership) or as one-time purchases (e.g. tickets, merch, downloads).

Can I cancel my artist subscription at any time?

Yes. Subscriptions run monthly and can be cancelled at any time.
Your access continues until the end of the current billing period.
To cancel: log in, go to Profile β†’ Purchases (mobile: three-bar menu β†’ Purchases) and select Deactivate.

How can I change my payment details?

Payment data can be updated in your Purchase Overview:
Click on your username (top right, or menu on mobile) β†’ Purchases β†’ Change subscription/payment details.

Does the platform use or share my personal data?

No. Your data is safe and will not be shared with third parties.
Artists own the data generated on their own profile pages.
We only process the minimum data necessary to provide services (e.g. payment processing).

See our Terms of Use & Privacy Policy for details.

Are there any age restrictions for artists?

Not in principle. For legal and financial transactions, a legally competent person is required (e.g. 18+ or via a guardian/management).

How does the payment procedure work?

getnext partners with Stripe and other licensed payment providers.

  • Fans pay securely via Stripe (credit card, direct debit, etc.)
  • Stripe collects the money and forwards it directly to the artist (minus platform/service fees)
  • getnext never has access to sensitive bank details